Site information
Contact & Support
Have a question, discovered a broken character on a specific device, or want to suggest an accessibility improvement? We welcome your feedback and respond promptly to technical inquiries.
How to reach our team directly
General inquiries, technical feedback, Unicode character corrections, and partnership requests can be sent directly to our official engineering mailbox: hello@fancy-text-generator.net.
Our team reviews incoming correspondence Monday through Friday. We strive to respond to technical bug reports and accessibility inquiries within 24 to 48 business hours.
Before submitting a question regarding whether our styles are true font files or why certain characters display as square boxes on older devices, we encourage you to review our dedicated Guides section and FAQ documentation.
Submitting a Unicode rendering or compatibility bug report
Because Unicode glyph rendering depends heavily on local operating systems, installed system fonts, and third-party app text engines, occasional font fallback discrepancies or missing characters (tofu) can occur on specific hardware configurations.
To help our engineering team diagnose and address rendering bugs effectively, please include the following technical details in your email:
• Your exact hardware device model (e.g., iPhone 15 Pro, Samsung Galaxy S23, Google Pixel 8, Dell XPS 15).
• Your operating system and version (e.g., iOS 17.4, Android 14, macOS Sonoma 14.3, Windows 11 23H2).
• Your web browser name and release version (e.g., Safari 17.2, Chrome 122, Firefox 123, Edge 122).
• The specific style name, character combination, or symbol group where the issue occurred.
• A clear screenshot demonstrating how the character renders on your screen versus what you expected.
Please do not include confidential personal information, sensitive account credentials, or private communication in your bug submissions.
Accessibility barrier reports and WCAG feedback
Digital accessibility is a fundamental commitment of FancyTextGenerator. If you encounter any obstacle while navigating our website using assistive technologies—such as a screen reader, keyboard-only navigation, switch control, or voice dictation software—please let us know immediately.
When submitting an accessibility report, please specify your assistive technology software and version (such as NVDA, JAWS, VoiceOver, or TalkBack), the URL of the affected page, and a description of the barrier encountered. Accessibility reports are triaged with highest priority by our lead frontend engineer.
Feature requests, style suggestions, and symbol additions
Do you have an idea for a creative Unicode combination, an aesthetic border frame, or a helpful symbol category that is currently missing from our library? We love hearing community suggestions.
When proposing new styles, please note that we only incorporate character sets defined within the official Unicode Standard (ISO/IEC 10646). We cannot implement proprietary font glyphs or private-use characters that require third-party font installation.
Security disclosures and media inquiries
Security researchers who believe they have identified a security vulnerability, Content Security Policy (CSP) discrepancy, or dependency concern are encouraged to report their findings responsibly to hello@fancy-text-generator.net. We acknowledge all legitimate security reports within 24 hours.
For press, publication, or educational inquiries regarding web typography and Unicode usage, please reach out via the same address with 'Press Inquiry' in the subject line.